Terms of Service – jenX Global Partners

Effective Date: October 24, 2025

Last Updated: October 24, 2025

These Terms govern access to jenX Global Partners’ (“jenX,” “we,” “us,” “our”) websites and services, including virtual-assistant placement, staffing, and marketing support. By using our Services, you agree to these Terms. If you do not agree, please discontinue use immediately. For the full, legally binding Terms of Service, click the button at the bottom of this page.

🟧 1. Overview & Acceptance

These Terms form a binding agreement between you and jenX Global Partners, based in San Antonio, Texas. They apply to all clients, website visitors, and authorized users.
By using jenX websites or services, you confirm that you are at least 18 years old and have authority to enter into contracts for yourself or your organization.
Use of any jenX service constitutes acceptance of these Terms and our Privacy Policy. If you do not agree, discontinue use immediately.

🟧 2. Scope of Services

jenX provides professional business solutions including virtual assistant placement, staffing, marketing strategy, and operations consulting. Services are primarily digital and may evolve over time as we enhance our offerings.
Certain tools or systems may require registration and secure login credentials. Clients must maintain accurate account information and keep credentials confidential at all times.

🟧 3. Global Compliance, Export, and Lawful Use

All systems, tools, and creative materials provided by jenX remain the property of jenX unless otherwise agreed in writing.
Clients receive a limited right to use deliverables for legitimate business purposes.
Client-specific materials become your property once full payment is received.
You may not copy, resell, or modify jenX materials without written consent.

🟧 4. User Content and Intellectual Property

Services must be prepaid or billed per written agreement. Dedicated VA engagements carry a 90-day minimum term and require 60-day cancellation notice.
Payments are handled through secure third-party processors. Late or failed payments may result in service suspension.
All sales are final except for verified billing errors.
Direct hiring of jenX staff outside the platform violates this agreement and triggers a $7,000 non-solicitation fee.

🟧 5. Payment and Service Terms

Clients must provide timely communication, approvals, and access to tools necessary for jenX to deliver services effectively.
You are responsible for safeguarding all credentials, access links, and data shared with or by jenX.
jenX is not liable for losses resulting from unauthorized sharing or misuse of access outside its control.
Repeated delays or non-cooperation may be treated as a material breach.

🟧 6. Warranty Disclaimers & Limitation of Liability

Both parties agree to handle confidential information responsibly and to use reasonable safeguards against unauthorized disclosure.

jenX protects data through encryption, access controls, and multi-factor authentication.

Confidentiality obligations last three years after service completion, with trade secrets protected indefinitely.

See our Privacy Policy for details on data collection and handling.

🟧 7. Indemnification, Independent Contractors & Client Responsibilities

jenX services are provided “as is” and “as available.” We make no warranties of merchantability, fitness for a particular purpose, or non-infringement.
We are not responsible for indirect, incidental, or consequential damages.
Total liability is limited to the total fees paid during the three months preceding any claim.
jenX is not responsible for interruptions or failures caused by third-party platforms such as Google, Slack, or Meta.

🟧 8. Confidentiality, Publicity & Intellectual Property Protections

jenX and its virtual assistants act as independent contractors and not as employees or agents of clients.
No partnership, joint venture, or employment relationship is created by your engagement with jenX.
Clients may not directly hire or solicit jenX personnel without written approval, as this violates the non-solicitation provision.
All VA staff remain under jenX’s management and payroll systems.

🟧 9. Dispute Resolution, Force Majeure & Legal Provisions

These Terms are governed by the laws of Texas, USA.
Before starting any formal action, both parties agree to make a good-faith effort to resolve disputes through written communication. If a resolution cannot be reached, the dispute will be settled through binding arbitration administered by the American Arbitration Association (AAA) in Bexar County, Texas. Arbitration proceedings are private, and the arbitrator’s decision is final. The prevailing party may recover reasonable attorney’s fees, arbitration costs, and other expenses allowed by law. If arbitration is unavailable or unenforceable, exclusive jurisdiction will rest with the state and federal courts in Bexar County, Texas.

jenX is not liable for delays or failures caused by events beyond its control, including natural disasters, internet outages, or government actions (force majeure).

🟧 10. Contact & Interpretation

jenX may update these Terms periodically. Continued use after changes means you accept the revised version.
Official notices should be sent to [email protected] or to our mailing address in San Antonio, Texas.
You may not transfer your rights or obligations without written consent.
If any clause is deemed invalid, the rest of the Terms remain enforceable.
Sections on confidentiality, IP rights, liability limits, and dispute resolution continue after termination.

📄 Full Legal Version

This summary is for convenience only. Click the button below to view the complete, binding Terms of Service govern your legal relationship with jenX Global Partners.