At jenX, we don’t hire task-takers.
We hire operators.
As a Business Optimization Specialist, you work full-time (40 hours per week) with one client only, embedded inside their business as their day-to-day execution partner. Your role is to bring structure, follow-through, and clarity to how the business actually runs.
Every jenX engagement starts with a Chaos-to-Clarity Blueprint — a clear operating plan that defines priorities, workflows, and opportunities to improve systems using Human + AI. Your job is to execute that plan in sequence, keep work grounded and realistic, and help the client move out of reactive mode.
This is not a multi-client role.
This is not random task support.
It’s focused, deep work with real ownership.
Key Responsibilities may include...
Manage and execute deliverables based on your client’s Chaos-to-Clarity Blueprint (including task workflows and initial automations)
Handle essential admin tasks including email and calendar management, scheduling, and client coordination
Coordinate, generate, edit, and schedule AI-assisted social media content in batch workflows, ensuring consistency and engagement across platforms
Draft and publish AI-assisted blog posts and newsletters, refined for quality and scheduled in advance as part of a structured content calendar
Set up and manage AI-assisted email campaigns using client-provided contact lists, templates, and automated follow-up sequences (not list sourcing)
Track and report on social media performance, and run A/B tests to optimize content and engagement using CRM dashboards
Maintain and update CRM systems (Go High Level preferred, or similar CRMs like HubSpot, Zoho, Salesforce)
Support funnel setup, monitoring, and nurturing workflows to manage client engagement (not manual cold outreach)
Identify, recommend, and implement automation opportunities (beyond funnels) in collaboration with the jenX Tech Team
Analyze client operations using provided AI tools to surface insights and make recommendations
Collect client testimonials, manage reviews, and create case studies that showcase results
Proactively suggest and test process improvements to help clients achieve efficiency and growth
About You
Bachelor’s degree required (business, marketing, communications, or related field preferred)
Proven experience in a client operations, VA, or CRM/systems-focused role
Strong written and spoken English – comfortable communicating with U.S. clients
Tech-savvy with the ability to adapt to new tools quickly
Organized, proactive, and able to manage multiple priorities independently
Eager to share ideas and perspectives that move the work forward
Bonus: hands-on experience with Go High Level and social media content creation
Tools You’ll Use
CRMs (Go High Level preferred; HubSpot, Zoho, Salesforce acceptable)
Social media management tools (Buffer, Hootsuite, Meta Business Suite, Canva, etc.)
Project management platforms (ProcessKit, ClickUp, Asana, Trello)
Google Suite / Microsoft Office
AI tools for content, analysis, and workflow support (training provided)
What We Offer
Competitive pay
10 paid holidays
PTO accrual
Health plan subsidy (after 90-day probationary period)
13th month prorated bonus
Fully remote role aligned with U.S. client needs
A voice at the table: opportunity to innovate, contribute ideas, and grow with an early-stage company

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